TERMS & CONDITIONS
VANILLA BEAN CATERING – TERMS AND CONDITIONS
1.1. The Vanilla Bean Quotation for the Event (specified in the Quotation) is presented to the Customer (specified in the Quotation) with these Terms and Conditions and is valid for three months from the Date of the Quotation, or until deposit paid.
2.1. To formally reserve your event date the non-refundable deposit of 5% (for event over 7 months away from booking) or 30% (for events under 7 months away) of the Quotation Price (specified in the Quotation), to reserve the date.
2.2. Vanilla Bean (VB) reserves the right to decline an acceptance. In this case, a written declination shall be emailed or posted to the Customer within seven days of receipt of written acceptance.
2.3. Up to 80% deposit of Quotation Price required 28 days prior to the event, and remaining balance settled post event (specified in the Quotation). Failure of the Customer to adhere to these terms and conditions may result in cancellation with costs associated to the event be charged to the client on a case by case basic.
2.4. An invoice for any extra costs will be issued following the Event.
2.5. Invoices are due for settlement within 14 days of the date of invoice issue, after which time VB reserves the right to charge interest at 2% above Barclays Bank PLC base rate on any sums which remain overdue.
2.6. Payment may be made by cheque, bankers draft, automated transfer & credit or debit card direct into the quoted account.
2.7. If you decide to postpone your event to a later date in the same calendar year, costs associated to with this change (if any) will be charged to the client
2.8. No deduction for any set-off, compensation or claim shall be made by the Customer from any due payment.
3.1. VB’s menu prices are prepared on the basis of specific numbers. Prices are subject to alteration depending on the final number of guests. The contents of menus, decoration or any other items VB shall supply are subject to market availability.
3.2. Any variation to the services which is requested by the Customer must be notified in writing to VB not less than fourteen days prior to the Date of the Event. VB will use its reasonable endeavours to comply with any requests for variations, subject always to agreeing with the Customer any alteration to the Quotation which may become necessary. For the avoidance of doubt VB shall not be obliged to make any such variations.
3.3. VB will, at its discretion, remove any food, which it deems to be unsafe for consumption, due to the time elapsed from preparation. VB cannot be held responsible for the safety of any food supplied by the Customer or any other third party.
4. Loss and Damage:
4.1. The Customer is responsible for all equipment from the time of delivery until it is collected. Any breakages, loss or damage, however caused, will be charged to the Customer at the full replacement value.
5. Force Majeure:
5.1. No liability is accepted for failure of performance due to strike, lock out, hostilities or any other circumstances outside VB’s control.
6. Limitation of Liability:
6.1. VB accepts no liability for loss, damage or consequential loss, except to the extent required by law, caused by VB’s failure to perform its obligations (whether the failure is due to negligence on the part of VB, its officers, employees or subcontractors or due to other causes), but nothing herein shall exclude VB’s obligation to pay compensation for death or personal injury as required by law.
7. Law of Contract:
7.1. The performance, the validity, construction and all aspects of the order shall be governed by English Law and VB and the Customer will submit to exclusive jurisdiction of the English Courts.